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What if I only need a car for a few days? |
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We'll
be happy to arrange a car rental from one of the world's largest
car rental companies. Minimum 3 days. Call
(888)
532-1221 between 9:00AM and 5:00PM Eastern. One of our
travel consultants will be happy to assist you. |
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I need a car right away. Can you help? |
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Online Eurodrive
reservations require three weeks preparation. But call one of
our travel consultants at (888) 532-1221
between 9:00AM and 5:00PM Eastern. If we can't arrange a rush
job, our association with a world renowned car rental company
will allow us to arrange a conventional car rental for you. |
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Who is eligible? |
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Persons who can claim
residence outside the European Union, who are 18 years of age
or older, and have had a valid drivers license for at least
one year qualify for a tax-free, short-term (21-day minimum
charge) auto lease. No maximum age limit applies. Tourists
qualify for up to 175 days. Typically, students and educators
qualify for up to 360 days, as do employees undertaking a limited
engagement (i.e., less than 1 year) in Europe. |
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Do I need an international driver's license? |
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First let us reiterate that the minimum age limit for this lease program is
only 18 years, and there is no maximum age limit. The only
other requirement in this regard is that you've held your
valid driving license for at least a year.
Many countries require of you, the foreign driver, no license
apart from your domestic drivers license. However, Austria,
Bulgaria, the Czech Republic, Italy, Portugal, and Spain do,
by law at least, require non-Europeans to carry an International
Driving Permit (IDP) along with their domestic license. Bulgaria
and the Czech Republic require all foreign drivers
to carry an IDP. Is it really necessary that you obtain
an IDP if you plan to drive in these countries? It all
depends on the particular police officer that might happen
to pull you over. It's up to you whether you cover yourself
in this regard. For more information, check with your local
auto club (AAA, CAA…).
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Who can drive the car? |
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The driver must
be at least 18 years old and hold a current driver's license valid for all
the countries in which he/she intends to drive. The spouse and direct
descendants are allowed to drive the vehicle if they come within the scope
of the same temporary transit authorization as the person in whose name the
registration document is issued.
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Who can pick up the vehicle? |
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Apart from the
person in whose name the registration document is issued, only the spouse,
the direct ascendants and descendants covered by the same temporary transit
authorization are allowed to pick up the vehicle. They must be able to
provide with an authorization signed by the main beneficiary.
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What do they mean by fully comprehensive insurance? |
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During the time
the Renault Eurodrive contract is valid, you have the benefit of a fully
comprehensive (liability, collision, fire, theft of vehicle, act-of-God),
zero-deductible insurance. Likewise the assistance programsupported by over
8,000 Renault service agents in France and some 17,000 throughout Europeis
remarkably comprehensive and very well structured. Again, all these coverage
are included in the one set price.
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Which countries are covered? |
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The countries
in which this insurance is effective consist of the following:
ANDORRA, AUSTRIA, BELGIUM, BOSNIA, BULGARIA, CROATIA,
CZECH REPUBLIC, CYPRUS, DENMARK, ESTONIA,
FINLAND, FRANCE, GERMANY, GIBRALTAR, GREECE, HUNGARY, ICELAND, IRELAND, ITALY,
LATVIA, LIECHTENSTEIN, LUXEMBURG,
MACEDONIA, MALTA, MONACO, MOROCCO, NORWAY, NETHERLANDS, POLAND, PORTUGAL, ROMANIA,
SERBIA, SLOVAKIA,
SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, SAN MARINO, TUNISIA, TURKEY, UNITED KINGDOM, VATICAN CITY.
This list is accurate as of January 11, 2008 but is subject
to change. |
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Are my personal belongings insured? |
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No, but you can
purchase an additional insurance coverage for personal effects and
accessories transported in the vehicle.
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Can I add accessories such as child seat or roof rack? |
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You can choose to purchase outright the following accessories:
child seat(s) (required for children under 10 years of age) and
roof rack. Such items will cost extra and you will own them
outright. Most customers who order these things simply leave
them behind upon returning the vehicle.
Please use the general comments field on our online order
form to order these accessories.
By the way, each vehicle comes equipped with a spare tire, jack,
and a flash lamp (to use in lieu of warning triangles).
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Fuel or Diesel? |
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When
considering a diesel, recall that in continental Europe and
Scandinavia it generally costs about 40 percent less to fuel
a diesel than it does to fuel its gasoline-powered counterpart.
This is because diesel engines are more fuel-efficient and because
diesel fuel costs considerably less than gasoline throughout
most of Europe. Figure it this way: after you've filled up a
gasoline-powered vehicle 6 times you would have saved about
US $100 by going with a diesel instead. (Yes, diesel fuel is
available at every station.) |
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Can the GPS be programmed in English? |
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Yes. |
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| Q:
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When should I make my reservation? |
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We would suggest
you place your order at least thirty days before the planned pick-up date.
However, it may possible to arrange more urgent pick ups ($20 rush charge
will apply).
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Payment procedure |
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$300
deposit is required in order to place your reservation. The
remaining balance is due 30 days prior to pick up date. If your
pick up date is in less than 30 days, full amount of your lease
is required. |
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Changes/refund |
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If you cancel more than thirty days before your pick-up date,
Renault USA will refund your US $300 deposit. If you cancel
within thirty days of your pick-up date, Renault USA will
refund your entire payment minus the US $300 deposit.
You can make changes to your return location later, even while you're on
the road in Europe, without suffering a change fee. If a different return
charge applies to the new location, you will be charged/credited the
difference.
The Renault Eurodrive contract can be extended provided one-week's
notice and payment by the final day of the original contract Simply call
Renault DVSE in France. The price for extending the contract will be
calculated on the basis of DVSE's general contract extension price list.
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